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Here at Aurora Medical Spa, we understand that our clients have cosmetic goals and aesthetic aspirations that are as unique and varied as the lives they lead. This is why we work closely with every client who comes through our doors. We’ll get to know your goals, learn about your personal schedule, and collaborate with you on the creation of a customized care plan that sees you living your absolute best life.
*Real Patients
Ready to make your cosmetic goals a reality? Aurora Medical Spa offers you a variety of locations, making it easy for you to enjoy exciting results on your own terms.
June 25, 2025
These Terms of Service ("Terms") govern your use of the website located at www.auroramedicalspa.com ("Website") and any related services provided by Aurora Medical Spa ("we," "our," or "us").
By accessing or using our Website, you agree to be bound by these Terms and comply with all applicable laws and regulations. If you do not agree to these Terms, you may not use the Website or our services.
This Website is offered and available to users who are 16 years of age or older and reside in the United States. By using the Website, you represent and warrant that you meet these eligibility requirements. If you do not meet these requirements, you must not access or use the Website.
We reserve the right to revise and update these Terms at our sole discretion. All changes are effective immediately upon posting. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.
We may withdraw or amend the Website, or any service or material we provide on the Website, without notice. We are not liable if any part or the entire Website is unavailable at any time.
If you create an account, you must treat your username, password, and other security information as confidential. You may not share your credentials or allow others to access your account. Notify us immediately of any unauthorized use or security breach.
You agree not to:
All materials on this Website are owned or licensed by Aurora Medical Spa and protected by copyright and trademark laws. Users are granted a limited, non-exclusive, non-transferable license for personal, non-commercial use only.
This license terminates automatically if you breach any Terms.
Our logo and all related product and service names are trademarks of Aurora Medical Spa. You may not use these without our prior written permission.
Our Website may offer interactive features (e.g., forums, reviews). Any content you submit must not:
By submitting content, you grant us a perpetual, worldwide license to use, reproduce, and display such content.
We reserve the right to monitor, remove, or disclose user content at our sole discretion.
We do not guarantee the Website will be free from viruses. Users are responsible for implementing their own virus protection measures. We are not liable for damage caused by malicious software.
Links to third-party sites are provided for convenience only. We do not control or endorse these sites and are not responsible for their content. Use them at your own risk.
Our Website is intended for users located in the United States. We do not guarantee its accessibility or appropriateness outside the U.S. Users outside the U.S. are responsible for compliance with local laws.
Our Website and materials are provided "as is." We disclaim all warranties, express or implied, including but not limited to:
We do not guarantee that the Website will be error-free or uninterrupted.
To the fullest extent allowed by law, Aurora Medical Spa shall not be liable for any indirect, incidental, consequential, or punitive damages, including:
Some jurisdictions may not allow certain exclusions; in such cases, these limitations may not apply.
You agree to indemnify and hold Aurora Medical Spa, its affiliates, and employees harmless from any claims or damages resulting from your violation of these Terms or misuse of the Website.
Any dispute arising out of these Terms or your use of the Website shall be resolved by binding arbitration. You agree to waive any right to participate in a class action.
If the class action waiver is deemed unenforceable, all disputes shall be heard exclusively in
the courts located in St. Louis County, Missouri.
Any claim related to these Terms or the Website must be filed within one (1) year after the cause of action arises. Claims filed after this period are permanently barred.
If any provision is held invalid, the remaining provisions remain in effect. A waiver of any term is not a waiver of any other term or future breach.
These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Aurora Medical Spa regarding the Website.
For questions, feedback, or concerns, please contact us at: info@auroramedicalspa.com
Effective Date: June 25, 2025
At Aurora Medical Spa, we value your trust and take the privacy of your personal information seriously. This Privacy Policy outlines how we collect, use, protect, and disclose your data in connection with your interactions with us—whether online or in person.
This Privacy Policy governs information gathered from the following sources:
Please note: This Policy does not apply to information collected through third-party sites, applications, or services that may be linked to our website.
By using our website or engaging with our spa services, you accept the terms of this Privacy Policy. We may update the policy periodically, and your continued use implies your acceptance of any revisions.
Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect data from minors. If we become aware that we have received information from someone under 16 without parental consent, we will delete it. To report a concern, please email us at info@auroramedicalspa.com.
Information we may gather includes:
Information is obtained through:
We use your data to enhance your experience and deliver quality services:
Your information may be shared under the following circumstances:
We may also share aggregated or de-identified data for business analysis or reporting.
Certain platforms—such as Google Analytics and Meta Ads—may collect information through our site. These services operate independently under their own privacy terms. Aurora Medical Spa does not control how third parties use collected data.
We use cookies, pixels, and tracking technologies for user insights and marketing. You can adjust your browser settings to manage or reject cookies. Learn more at www.allaboutcookies.org.
Please note that our site does not respond to browser-based 'Do Not Track' requests at this time.
If you opt into SMS communications:
You are entitled to control your personal information:
Residents of certain U.S. states may have additional privacy rights, including:
We implement industry-standard security measures to protect your information. While no system is completely secure, we actively monitor and work to maintain the safety of your data.
Please safeguard your login credentials and notify us of any suspected unauthorized use.
We may amend this policy from time to time. Updates will be posted on our website, and significant changes will be communicated through appropriate channels.
For privacy-related questions, please reach out to us: info@auroramedicalspa.com
Due to high demand during peak times, we encourage you to book your appointments several weeks in advance to ensure availability for your preferred provider at your ideal time. Prebooking is the best way to secure both.
We recommend arriving 5–10 minutes early to your first appointment to complete intake paperwork. Alternatively, you may complete the forms in advance through your online account.
If you are running late, please call us as soon as possible so we can adjust your appointment accordingly.
We offer every client a complimentary consultation with one of our experienced practitioners. A consultation with a licensed professional is required prior to receiving any service, and all treatment recommendations are made based on individual assessment.
During your consultation, you can expect:
We believe that clients who are well-informed and have realistic expectations achieve the most
satisfying results. Our commitment is to provide expert guidance and customized care to help
you look and feel your very best.
As a courtesy, we provide appointment reminders and kindly request notice if you need to cancel or reschedule. We require a minimum of 24 hours’ notice for all appointment changes.
If you arrive more than 10 minutes late, you may be asked to reschedule your appointment to avoid disrupting other scheduled clients.
Aurora Medical Spa has a 30-day return policy. You have 30 days from the date of in-person purchase or delivery of your online order to request a return.
To be eligible for a return:
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.
We are unable to accept returns on gift cards. Promotional gift cards are valid for 12 months from the date of issuance.
Aurora Medical Spa reserves the right, at its sole discretion, to change, modify, or update this policy at any time, with or without prior notice.
For any questions or concerns related to this policy, please email us at: info@auroramedicalspa.com
Effective Date: June 25, 2025
This Notice of Privacy Practices describes how Aurora Medical Spa (“we,” “us,” or “our”) may use and disclose your Protected Health Information (PHI), and how you can access your information. This Notice is provided in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Please review it carefully.
We are required by law to maintain the privacy and security of your protected health information. We must provide you with this notice of our legal duties and privacy practices and follow the duties and practices described in this Notice.
We may use or disclose your protected health information (PHI) for the following purposes
without your written authorization:
We will not use or disclose your PHI for the following purposes without your written authorization:
If you provide us authorization to use or disclose your PHI for another purpose, you may revoke
that authorization at any time in writing.
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
To file a complaint with us, contact: info@auroramedicalspa.com
We reserve the right to change this Notice and make the revised Notice effective for health information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice at our physical locations and on our website.
This document addresses frequently asked questions to ensure transparency, confidence, and trust in the services provided by Aurora Medical Spa.
Your treatment at Aurora Medical Spa will be administered by a licensed medical professional or aesthetician, depending on the service. Our clinical team includes nurse practitioners, physician assistants, registered nurses, and licensed aestheticians—all of whom hold valid licenses in the states where they practice. Each team member undergoes comprehensive and continuous training to ensure that every client receives safe, expert care aligned with our high standards.
Our providers bring extensive experience, having performed their procedures hundreds—if not thousands—of times. We emphasize expertise and consistency to ensure each client is treated by someone with substantial hands-on knowledge and proficiency.
Our clinical professionals receive education from accredited institutions and hold advanced certifications in aesthetics. In addition, they participate in in-house clinical training led by our Clinical Leadership Team. Every provider operates under the guidance of a Medical Director, ensuring proper oversight and adherence to strict care standards.
Yes. All injectable toxin and dermal filler products used at Aurora Medical Spa are FDA-approved and sourced from licensed U.S. distributors, ensuring authenticity, safety, and regulatory compliance. While we may also offer supplements, peptides, or compounded prescriptions as part of client care, these are typically not FDA-approved but are dispensed in accordance with applicable federal and state regulations from licensed U.S. compounding pharmacies.
Client safety is our highest priority. In the rare event of a complication, our trained team is prepared with well-defined medical protocols. On-site medical supervision and a detailed escalation plan ensure that each client receives prompt and effective care.
Some aesthetic treatments may be used 'off-label,' meaning they are applied in a manner not explicitly listed on the FDA-approved label yet are widely accepted in the medical community based on evidence and experience. Our providers will always inform you if this applies, explain the rationale, and obtain your informed consent beforehand.
Some medical-aesthetic services may be delegated to individuals who are not licensed healthcare providers but operate under the supervision of a licensed physician or nurse practitioner. In such cases, Aurora Medical Spa provides clear public notices, ensures all clients are informed in writing, and obtains documented consent, as required by Colorado law.
Clients receiving delegated services will review and sign a detailed informed consent form. This includes the name, license number, and contact details of the supervising provider, and a link to the Colorado Medical Board where concerns may be submitted. These forms are securely retained for a minimum of 7 years.
Our Medical Directors are board-certified physicians responsible for clinical oversight, ensuring that our protocols, products, and services meet rigorous medical standards. They collaborate closely with the clinical team to uphold quality, safety, and innovation in client care.
Yes. Aurora Medical Spa and all affiliated providers hold active licenses in the states where they practice. We comply fully with state medical board standards and maintain all required certifications and documentation.
Aurora Medical Spa uses only state-of-the-art, FDA-cleared devices designed for safety and effectiveness. Our treatments are supported by clinical research and chosen to meet each client’s specific goals.
Yes. Both Aurora Medical Spa and our providers are fully insured with professional liability coverage to ensure client protection across all services offered.
Each of our locations operates under the joint leadership of our on-site clinical team and a designated Medical Director. This dual oversight model ensures that medical, operational, and client safety matters are handled with professionalism and accountability.
If you have concerns regarding your care, you may file a complaint: info@auroramedicalspa.com In Colorado, you can access the complaint portal through the Department of Regulatory Agencies (DORA) website at: https://dpo.colorado.gov/FileComplaint